|
Return/Exchange/Refund Policies:
- There are no
returns on "As-Is" items. Advanced
Recovery Inc. will discuss any problems with "As-Is" items. However, if you are bidding on an
"As-Is" item, you are claiming your understanding that the item may not be fully
functional and, in certain cases as specified, being sold for parts and/or
repairs.
- If you are
requesting a return for a problem mentioned in the auction, please e-mail us through eBay (advancedrecoverynorth). Please include the
item number and a thorough description of the
problem.
- In order to
return a defective product, the customer must contact Advanced Recovery Inc.
within 3 days of receiving the item.
If the 3-day period has expired, an RMA request will be
denied.
- No
refunds/exchanges will be given until Advanced Recovery Inc. has the original
product returned to the facility with the item’s serial number
verified.
- When applicable,
Advanced Recovery Inc. will send a replacement instead of issuing a
refund.
- It is up to the
customer to pay freight on returns, unless otherwise
specified.
Frequently asked
questions:
1. Where can I get a shipping
quote?
Shipping rates
can be assessed by using the shipping calculator located on this auction
page. Just enter your country and
zip/postal code. Then click "GET
RATE."
2. Will you end an auction
early?
Unfortunately,
we do not end any auctions early for any reasons.
3. What methods of payment do you
accept?
We only accept
PayPal payments, checks, and money orders.
4. What is Advanced Recovery
Inc.?
Advanced
Recovery Inc. is a computer and consumer electronics recycling company located
at:
41 Mechanic Street
Port Jervis, NY 12771
Our
phone number is 845-858-8809.
5. What are your
hours?
We are open
Mondays through Fridays from 8:00a.m. to 5:00p.m. For your convenience, we are also open
on Saturdays from 9:00a.m. to 1:00p.m. (Eastern
Time).
Advanced
Recovery Inc. Mission
Statement:
- Customer
satisfaction is our #1 goal! Please do not hesitate to contact us by phone (845-858-8809) or e-mail (advancedrecoverynorth) with any questions and/or concerns. We will respond to any and all serious
e-mails concerning items or orders as quickly as possible. It is our obligation to keep each of our
buyers satisfied with their transactions.
- If you have a
problem with your item (i.e. not as described), please feel free to contact us
by e-mail through eBay (advancedrecoverynorth) or phone at 845-858-8809. We value your feedback and will resolve
any problems prior to feedback received.
LOOKING FOR MORE
OF WHAT WE HAVE??? CHECK OUT OUR
UNIQUE STORE ITEMS AT http://stores.ebay.com/Advanced-Recovery-North.
|